Privacy Policy

Privacy Policy

1. Introduction

This Privacy Policy applies between you (“User”) and Sergio Verdú, the owner and provider of this Website (“we”, “us”, “our”). We are committed to protecting and respecting your personal data and privacy in accordance with all applicable Data Protection Laws, including the UK General Data Protection Regulation (“UK GDPR”).

By accessing and using www.sergioverdu.com (“Website”), you accept and consent to the practices described in this policy. Please also refer to our Terms and Conditions, available at https://booking.sergioverdu.com/terms-and-conditions.

2. Definitions

The following definitions apply in this Policy:

  • Data: Information submitted by you or collected by us via the Website, as defined under Data Protection Laws.

  • Data Protection Laws: All applicable legislation relating to the processing of personal data, including but not limited to the UK GDPR and any supplementary laws or regulations.

  • User: Any individual who accesses the Website, not including employees or consultants accessing whilst acting in the course of service provision.

  • Website: www.sergioverdu.com and any sub-domains unless otherwise stated in their own policies.

3. Data Controller

For the purposes of the applicable Data Protection Laws, Sergio Verdú (Barness Court, London, W2 3UW) is the data controller. This means we determine the purpose and manner in which your personal data is processed.

4. Data Collected

Depending on how you interact with our Website, we may collect and process the following categories of personal data (“Data”):

  • Name;

  • Date of birth;

  • Gender;

  • Job title and profession;

  • Contact details (including email address and telephone number);

  • Financial information (credit/debit card numbers);

  • IP address and device information;

  • Any additional information provided when you contact us or use our services.

5. Collection of Data

We collect data through the following means:

  • Information that you provide directly by registering, contacting us, completing surveys, making payments, subscribing to communications, or using services via the Website.

  • Information collected automatically when you access the Website (including IP address, usage, timestamps, and interaction with content).

6. Use of Data

We use your Data for the following purposes:

  • To provide services and facilitate payments;

  • For internal record keeping;

  • To improve our Website, products, and services;

  • To fulfil our legal and contractual obligations;

  • For customer support and managing relationships;

  • For marketing communications with your consent.

We rely on various legal bases for processing, including performance of a contract, legitimate interests, compliance with legal obligations, and consent (where applicable).

7. Data Security

We employ appropriate technical and organisational security measures, including:

  • Password-protected accounts;

  • Secure servers and encrypted payments (SSL);

  • ISO 27001 certified data management;

  • Procedures to address suspected data breaches.
    If you suspect any misuse or unauthorised access to your data, email: booking@sergioverdu.com.

Further guidance is available at www.getsafeonline.org.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this Policy or as required by law. Data may be retained on backup or archive media for regulatory compliance. When no longer required, data is securely deleted.

9. Your Data Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you;

  • Rectify any inaccuracies in your data.

  • Request erasure (“right to be forgotten”);

  • Restrict or object to certain processing;

  • Data portability, allowing you to move or transfer your data;

  • Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, or for enquiries regarding your privacy, contact booking@sergioverdu.com. If unsatisfied, you may contact the Information Commissioner’s Office (ICO) at https://ico.org.uk/.

10. Transfers Outside the UK and EEA

Personal data may be transferred and processed in countries outside the United Kingdom or the European Economic Area. We ensure all such transfers comply with Data Protection Laws and that adequate safeguards are in place, such as standard contractual clauses.

11. Links to External Websites

Our Website may contain links to other websites. We are not responsible for the privacy practices or content of external sites. You should check their own privacy policies.

12. Changes of Ownership

If all or part of our business is sold or transferred, your data may be transferred to the new owner under terms no less protective than those described in this policy.

13. Governing Law

This Privacy Policy and its interpretation are governed by the laws of England and Wales. All disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to This Policy

We reserve the right to update this Policy at any time. Any changes will be posted on this page and, where appropriate, may be notified to you by email. Your continued use of the Website following any changes indicates acceptance of the updated Policy.

Contact

If you have any questions or wish to exercise your rights, contact us by email at booking@sergioverdu.com.

Effective Date: 10 November 2022